Frequently Asked Questions
Interested in 0patch but puzzled about how it works, what it can do for you, how much it costs, what risks it introduces? Here are answers to the most common questions we get from our existing users, prospects, and the information security community. If you don't find the answer you are looking for, don't hesitate contacting us via email support@0patch.com and ask - this way you'll not only get your answer but also allow us to update our answers for other users coming here.
General
- Which Windows products has 0patch "security-adopted"?
- Why use 0patch?
- How many 0patch micropatches are relevant to my computers?
- Can I try 0patch before buying it?
- Which operating systems are currently supported by 0patch?
- Are you planning on supporting Linux / MacOS / mobile platforms / IoT?
Licensing
- How do I purchase 0patch licenses?
- How do I upgrade a trial subscription to a paid one?
- How much does a 0patch PRO license cost?
- What do I get by purchasing a PRO license?
- How much does an Enterprise license cost?
- What do I get by purchasing an Enterprise license?
Micropatches
- How do 0patch micropatches compare to "virtual patches" provided by some vendors?
- Which products are you providing micropatches for?
- Which vulnerabilities does 0patch provide micropatches for?
- What are PRO patches and how are they different from FREE patches?
- Are your patches as good as original vendor patches?
- How can you create a micropatch so much faster than the original vendor?
Post-End-of-Support Security Micropatches for Windows 7, 10 and 11, Windows Servers 2008 R2, 2012 and 2012 R2
- ★ What do I have to do to receive post-EOS Windows 10 micropatches?
- ★ Will Windows Defender keep working and receiving updates on Windows 10 after October 2025?
- ★ What do I have to do to receive post-EOS Windows Server 2012 micropatches?
- ★ How long do you plan to provide Windows Server 2012 Micropatches?
- ★ How do you communicate the status of End-Of-Support micropatches?
- ★ Our micropatches for Windows and Microsoft Office versions that no longer receive official security fixes
Office 2010 and Office 2013 Post-End-of-Support Security Micropatches
- What do I have to do to receive post-EOS Office 2010 or Office 2013 micropatches?
- Do you provide patches for all known vulnerabilities affecting Office 2010 and Office 2013?
- How long do you plan to provide Office 2010 and Office 2013 Micropatches?
- Are Office 2010 and Office 2013 security patches part of 0patch PRO and Enterprise, or a separate subscription?
- Are post-EOS Office 2010 and Office 2013 micropatches also available to home/personal users?
- Can I use Office 2010 or Office 2013 micropatches on still-supported Windows versions such as Windows 10?
0patch Agent
- Where can I download the latest 0patch Agent?
- Does 0patch Agent have to communicate with 0patch Server?
- How to set the firewall to allow 0patch Agent to work?
- Can 0patch Agent work through an HTTPS proxy?
- What data are agents sending to 0patch server, and why?
- Does 0patch Agent Installer support silent (unattended) installation?
Resource Consumption
0patch Central
- What is 0patch Central?
- Which user roles does 0patch Central support?
- How do I separate testing and production computers in 0patch Central?
- How do I delete a computer from my account?
- How do I delete a large number of outdated computers from my account?
- Does deleting a computer in 0patch Central remove 0patch Agent from the computer?
Operations And Compliance
Partners
- We're a reseller. How can we resell 0patch to our customers?
- We're a Managed Service Provider. How can we offer 0patch to our customers?
- We'd like to become a 0patch distributor. How do we get started?
- We're a technology vendor and would like to include 0patch technology in our product(s). How do we get started?